Legal

Privacy Policy

Last updated: April 3, 2025

Multi Sense AI ("we", "our", or "us"), based in Ahmedabad, Gujarat, India, operates the website www.multisenceai.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.

1. Information We Collect

1.1 Information You Provide Directly

When you fill out our contact form, you may provide:

  • Your full name
  • Email address
  • Project details and communications

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically by third-party services, including:

  • Log data: IP address, browser type, pages visited, time and date of visit, and referring URLs.
  • Cookies and tracking technologies: We use cookies and similar technologies to improve user experience and analyse website traffic.
  • Device information: Operating system, device type, screen resolution, and language settings.

2. Cookies

We use cookies to enhance your browsing experience. The types of cookies we use include:

  • Essential cookies: Required for the website to function (e.g., storing consent preferences in localStorage).
  • Analytics cookies: Used by Google Analytics (described below) to understand how visitors interact with our website.
  • Advertising cookies: Used by Google AdSense to deliver relevant advertisements.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

3. Third-Party Services

3.1 Google Analytics

We use Google Analytics (Property ID: G-CW2E95TBEL) to collect anonymised usage statistics. Google Analytics may use cookies and may collect data such as your IP address (anonymised), pages visited, and time spent on the site. For more information, see Google's Privacy Policy.

3.2 Google AdSense

We partner with Google AdSense (Publisher ID: ca-pub-4399538517527265) to display advertisements on our website. Google may use cookies and web beacons to serve ads based on your prior visits to our website and other sites on the internet. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to our sites and/or other sites on the Internet.

You may opt out of personalised advertising by visiting Google Ads Settings. For more information, visit the Google Partner Sites Policy.

3.3 Google Fonts

We use Google Fonts to display typography. Google may collect information about visitors' IP addresses when fonts are loaded. See Google's Privacy Policy.

4. How We Use Your Information

We use the collected information to:

  • Respond to your enquiries and project requests
  • Analyse and improve our website's performance and user experience
  • Display contextually relevant advertisements through Google AdSense
  • Comply with legal obligations
  • Prevent fraud and abuse

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the data we collect and the context:

  • Consent: Where you have provided consent (e.g., cookie consent).
  • Legitimate interests: For analytics and website security.
  • Performance of a contract: For processing project enquiries.
  • Legal obligation: To comply with applicable laws.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data we hold.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data ("right to be forgotten").
  • Objection: Object to our processing of your personal data.
  • Data portability: Request transfer of your data to another service.
  • Withdraw consent: Withdraw consent at any time where we rely on consent.

To exercise any of these rights, please contact us at hello@multisenseai.com.

7. Data Retention

We retain personal data submitted through our contact form for as long as necessary to respond to your enquiry and for a reasonable period thereafter, or as required by law. Analytics and advertising data is governed by the respective third-party providers' retention policies.

8. Data Security

We implement commercially reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last updated" date at the top. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: